Terms of service

Welcome to Lioness Walk. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• The information you provide is accurate and complete.

2. Products & Services

Lioness Walk offers premium women's fashion and accessories.

We reserve the right to:

• Modify product prices without prior notice.
• Discontinue products at any time.
• Limit quantities purchased per customer.
• Refuse or cancel any order if necessary.

3. Product Information

We make every effort to display product colors, images, and descriptions accurately.

However:

• Colors may vary depending on your device screen.
• Minor variations in fabric, texture, or color are normal.
• Product measurements may have slight differences.

These variations are not considered manufacturing defects.

4. Pricing

All prices displayed are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

Applicable taxes and shipping charges will be calculated during checkout.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

Lioness Walk reserves the right to:

• Cancel orders due to pricing errors.
• Cancel orders due to stock unavailability.
• Cancel suspicious or fraudulent orders.
• Request additional verification before processing an order.

6. Payments

We accept secure online payments through trusted payment gateway partners.

We do not store your debit card, credit card, banking, or UPI information.

7. Shipping & Delivery

Shipping timelines displayed on the website are estimated delivery times only.

Delivery may be delayed due to:

• Weather conditions
• Public holidays
• Courier delays
• Natural disasters
• Incorrect delivery information provided by customers

Lioness Walk is not responsible for delays caused by third-party courier services.

8. Returns & Refunds

Our Return and Refund Policy forms part of these Terms.

• Return requests must be made within 7 days of delivery.
• Approved refunds are processed within 30 days after successful inspection.
• Returned products must be unused, unwashed, and in their original condition with tags attached.

Please refer to our Return & Refund Policy for complete details.

9. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You agree to:

• Provide accurate account information.
• Keep your password secure.
• Notify us immediately of unauthorized account activity.

Lioness Walk is not responsible for losses resulting from unauthorized account access.

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product Images
• Videos
• Graphics
• Website Design
• Product Descriptions
• Text
• Icons
• Branding

is the exclusive property of Lioness Walk and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

11. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.
• Copy or reproduce website content.
• Attempt to hack or disrupt website operations.
• Upload malicious software or viruses.
• Use automated tools to scrape website data.
• Interfere with website security.
• Misrepresent your identity.

12. Limitation of Liability

Lioness Walk shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Business interruption
• Data loss

Our total liability shall not exceed the value of the product purchased.

13. Disclaimer

Our products are provided on an "as available" and "as is" basis.

We do not guarantee:

• Continuous website availability.
• Error-free operation.
• That all products will always remain in stock.
• That the website will always be free from technical issues.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

16. Changes to Terms

Lioness Walk reserves the right to modify these Terms at any time.

Updated Terms will become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Lioness Walk

Email: support@lionesswalk.com

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

18. Acceptance

By accessing, browsing, or purchasing from the Lioness Walk website, you acknowledge that you have read, understood, and agreed to these Terms of Service.